Shipping Method

We will process and ship your order within 1-3 business days from the time you place it with the most economical shipping solution possible.

Standard Shipping: Typically takes 5-10 business days.

Expedited Shipping: Typically takes 4-7 business days.

Payments 

We utilize Safe Payments, which allows for secure credit card transactions.Please reach out to us at sale@jianyingcg.com and a member of our team will reach out to discuss options. 

Payment and cancellation policy

Please note that our e-commerce web site processes your payment immediately upon submission. In other words, as soon as you submit your order, your Visa or Mastercard will be debited the amount indicated on your receipt.

Orders can be cancelled at no cost to you (within 24 hours of the purchase) providing the item has not yet shipped. Please call or email us as soon as possible if you decide to cancel an order, so that we can cancel shipment. Your credit card will be immediately credited when a cancelled item has not yet shipped.

If the item has shipped, you will be responsible for paying the shipping costs for returning the merchandise to us. When returning a cancelled order, you must ship via a courier that provides tracking, and provide us with the tracking number. If the item is lost or destroyed in transit, you will be charged for the item. Therefore it is recommended that you purchase insurance from the courier so that you can be reimbursed for an item if it is lost or destroyed in transit.

For items that are cancelled after they are shipped, your account will not be credited until we receive the returned item in good condition. Cancelled orders that have shipped must be returned unopened.

Special note

Prices shown are cash prices in Canadian dollars and are subject to change without notice. Shipping and Handling fees also are subject to change without notice. We reserve the right to limit quantities.